Measure a room by tapping its corners

1. Press Start. It asks what you are capturing: Sketch only, or Sketch + walk-through if you also want 360° photos of the rooms. The outside of the house is done in Scrivn (Outside of the house: from photos).
2. Hold the phone up and walk a few steps around the room, not on the spot, until the ring turns green. When you start a new room the line says Room 2 · look round it slowly first. Do that too.
3. Stand near the middle and stay there. You don't walk to the corners; you tap them from where you stand. 6 to 8 ft away reads best. If you're too close, the line says Step back — corners read best from 6–8 ft.
4. Aim the ring at the corner, where the two walls meet, at about chest height, and tap. Then the next corner, going round the room one way. The line gives each wall as it goes: Corner 2 · wall 1: 12'6".
5. Back at the first corner, tap it again. That closes the room: Room closed · W × D · N corners — openings or wet lines next, or Add room. The chip moves to Door for you.

A closet or small room against walls you've already tapped? Just tap its own corners. Once they close it off, Scan takes the rest from the walls already there.

• Door, Opening (a doorway with no door) and Closet (a closet door) are two taps: its left jamb, then its right jamb. Keep the ring on the frame, not the gap. Aim a hand-width onto the wall beside it. The line confirms the width: Door 1 · 2'8".
• Window is two taps on the outside of the casing: the bottom of its left edge, then the top of its right edge. Those two taps give the width, the sill and the head.
• The chip stays lit after an opening, so you can go straight on to the next one.
• What kind of door: swing, bifold, pocket or sliding, and which way it opens, is set on Review by tapping the door's width (Review: check it, tape it).
• Closets: tap a closet's door with Closet, not Door. Before Send or Share, Scan asks about each closet door (Review: check it, tape it).

• Press Cabinet ▾ and pick Base (lower), Upper or Full height. Each run is two taps, one at each end. Aim at the wall above it or at the face of the cabinet, whichever you can see.
• At an inside corner, tap each run as far as you can see it and stop. The corner cabinet fills itself in. A gap wider than a cabinet is read as an appliance (a fridge, a dishwasher) and left alone.
• A run out in the floor is an island. It asks for a third tap on its back edge, which gives its depth.
• Fixture ▾ has Tub, Shower, Fridge / freezer and Range, each tapped the same way: at its two ends. A tub that nearly fills its alcove is stretched to fit it.

1. In the room you're finishing, tap the doorway into the next room (Door or Opening, both jambs).
2. Walk through with the phone up and press Add room. Its text turns green when the room you're in is closed. Look round the new room slowly first, then tap its corners from its middle.
3. Tap the same doorway from this side, both jambs. Then More… → Join this room to another. The plan zooms to the two doorways, marked here and there; press Join here. If it picked the wrong pair, Another doorway shows the next one.

Join every room at its doorway. Joining lays the room exactly against its neighbour. It's also what puts a room back in place after tracking drops. Undo right after a join takes it back.

Forgot a doorway in the room you left? Open Review and hold your finger on that wall: it offers Door, Opening or Closet door there, and the join comes up with it. To go back and add to an earlier room, tap its name on Review (during a capture).

Optional, for water jobs: the wet walls, floor and ceiling of each room, marked while you stand in it. Scrivn turns them into the claim's moisture map.

Wet walls: Wet line

1. Once a room is closed, Wet line appears at the end of the first row. Press it: Wet line · tap the top of the wet line at one end of a wet stretch.
2. Aim the ring at the top of the wet line, as high as the meter finds it wet, at one end of the wet stretch, and tap. Then the same at its other end. Round a corner, tap one end on each wall.
3. Scan lays it on that wall, in whichever room it is, and reads how high it is wet. A box asks what the wall is (Drywall, Wood framing, Paneling or Concrete), the Meter reading (optional), and the height, which you can type over. Undo last there takes the line back.
4. The chip stays lit for the next wet line.

Floors, ceilings and the job: Moisture

Moisture on the bottom row swaps the chips for Wet line, Floor, Ceiling, Setup and Done.

• Floor and Ceiling open the plan to paint the current room: Paint the wet floor of Laundry with a finger - two fingers move the plan. Drag a finger where it is wet. Whole room fills it (then Clear room empties it), Erase then a drag takes paint off, Undo last takes back the last stroke, and Done goes back to the camera.
• Setup takes the dry reference (a reading of the same material where it did not get wet, one per material), the water class, which dehumidifiers you use (LGR or desiccant, and their size), and the room's wall insets over 18".
• Done goes back to the room chips. You can come back to Moisture whenever a room is closed.

Review then draws the air movers and dehumidifiers the drying plan calls for, and says what they come to: Drying: 2 air movers · 1 LGR dehumidifier (medium) · Class 2. It is the same drying calculation Scrivn uses. Send carries the wet lines, readings, painted areas and setup into the claim.

The phone keeps track of where it is by what it sees. Bare walls, dark stairwells, doorways and fast turns can make it lose the room: the ring turns red and the line says Finding the room again — hold the phone up.

• Stop walking. Hold the phone up and turn slowly, looking at the parts of the room you've already tapped: corners, furniture, doorways. Not the ceiling, not a bare wall.
• When it's back it may ask for one corner again: Tap corner 3 again — ringed in orange on the map. Aim at that corner and tap it. That ties the map back together: Back on the map — carry on.
• Lengths it isn't sure of yet read checking… on the plan until a tap or a join settles them.
• Still off? More… → Re-find me on the map asks for two or three corners you tapped before and moves the sketch to match.
• If one spot keeps dropping, it has nothing to track. Work from where you can see more of the room. If a room is hopeless, finish what you can, Add room, and do the rest as a second room. Two rooms you can trust beat one you can't.

Tap the mini-map to open Review, during a capture or after Stop. It's the whole plan, drawn to scale.

• Best practice: tape at least one wall in every room. The longest one is best. It checks the phone's reading against a real measurement and sets the plan's scale. Two walls in a dim room. Until a room has one, the line under the plan reminds you: Tape one wall for true sizes — tap its longest wall's length, type your tape, tick Scale the whole room.
• Every length is a button. Tap it and type what your tape says (8'3, 99" or 8.25). The room resizes around it. The phone's reading stays visible, struck through. Reset tape takes typed lengths off again.
• Scale the whole room to this wall. Tick it when you type a tape length and every wall in the room scales by the same amount. It suits a room that reads short all round (see the tips).
• Tap a door's width to say what kind of door it is: Swing, Bifold, Pocket or Sliding, Single or Double, and for a swing door Opens in or Opens out and Hinge on the other side. The tape for its width is in the same box. A door left alone goes over as a swing door, a closet door as a bifold, and anything 3'6" or wider as a pair. Setting it in one room sets the same doorway in the room next door.
• Name the room and set its ceiling with the two buttons under the plan. Flat, sloped or vaulted.
• Hold a wall to put a door, opening or closet door on it.
• Pinch to zoom, drag to move, double-tap to fit it back. Undo last takes back the last thing you did.
• Share (here, or on the bottom row after Stop) makes a PDF and a JPG of the plan, to scale, walls drawn 4" thick: the whole plan with every wall's length and a 10 ft scale bar, then each room's size, floor area, perimeter, ceiling and wall area, doors, windows and cabinets. It asks about closets first, as Send does. Add a job name or address if you like. Both are saved to Download/Scrivn Scan and the share sheet opens, so you can email them, print them or put them in Drive. No account needed. The PDF prints to scale at 100% (not fit to page); the JPG can be an underlay in Xactimate, set to scale off its 10 ft bar or any wall you taped.

The closets step

When you press Send or Share, Review shows each closet door in turn with a dashed Closet? box behind it. Tap the box if there's a closet there and it's drawn in; leave it if not. Next closet moves on and the last one reads Send (or Share). A closet bigger than the box? Back, then tap it as a room of its own and join it at its door.

Start with Sketch + walk-through to take 360° photos. They are a step of their own at the end, after the sketch and the moisture: the camera stops tracking the rooms while you take them, so do your tapping first.

1. Once a room is closed, 360° is on the bottom row. Press it. Review opens, titled Tap where you're standing.
2. Stand where you want the 360 and tap that spot on the plan. The wide camera takes over the screen; hold still while it sets up (360° – hold still a moment).
3. Hold the phone at chest height and turn slowly on the spot. Hold the ring on the amber dot until its arc fills and it turns into a green tick. Then the next dot. There are 12 round the room at eye level, then 6 on the floor: tilt down when the line says so.
4. After each 360 the plan comes back: walk to the next spot and tap where you are standing. Press Done when you have them all: 360s done - 3 taken. Keep tapping, or Stop.

The first time, a card explains the step. If the phone lost its bearing (the app was left and came back), the line says The phone lost its bearing - walk a few steps, then 360 again.

Round the house, in any order

1. Outside of the house, then From photos. On the claim, Outside of the house opens the sketch straight on its Exterior; then From photos. The Exterior report (PDF) sits right under it once the outside is measured.
2. Say the corners. The list starts with the front. Under it, + Outside corner, + Inside corner or + Joins the neighbour adds the next corner round and the wall after it: corner 1 is the front's right-hand end, then on round with the house on your left. Say them as you come to them, or all at once. Take back undoes the last. The house's shape comes from them: nothing to draw.
3. Photos, any order. Tap any wall or corner in the list to put photos on it: every wall straight on, every outside corner at 45° stepped back until three corners are in, more than one where a wall is long or broken up (above or below a deck is fine: Take more of this wall). A tight side yard: the phone upright, on the 1x lens. Each ticks off as its photos come in; an inside corner needs none.
4. Add a measurement, any time: which wall, what (Garage door with 9′/16′, Window, Door, Wall), its size in feet, inches and an eighth, and Photo of the tape on it if you can: close up, the number and both ends of the tape. At least one for scale, ideally one a wall. Nothing is drawn on the phone.
5. Finish whenever you're done. What's still missing is said above it (walls or corners with no photo, no measurement, corners that don't close round to the front), never forced. Back to the walk opens it again.
6. Send to Scrivn team to measure, at the end. That's all a tester needs to do: we place each measurement on its photo exactly. Or Measure it here: see below.

Every step is saved as you take it, on the phone first: no signal is fine, and a walk half done picks up where you left it. Back a step and Take it again are on every step. Add photos my own way leaves the walk for the old way (draw the shape, add photos, tap corners); Back to the step-by-step walk returns to it.

Good photos

• Sideways, on the 1x lens. The normal camera, held landscape. Not the wide lens, and no zoom. Upright only for a side too tight to step back from.
• The 45° photos matter most. Step back far enough for three corners: the one you're at and the far end of each wall. They hold the measurement together, the back corners and the ones behind a porch or deck too. A photo that shows just one corner of the house helps much less.
• Each gable square-on, the peak and both slopes of the roof edge in it.
• Door heights are not a good ruler. Doors vary too much. Use a tape or the garage door.
• One tape front to back, if you have a long one: the long side wall, front corner to back corner, at the ground. Put it in as that side's measurement: Wall.

Measuring it yourself

Easiest on a computer or a tablet: the photos are small on a phone.

1. Place the measurements. Each one typed on the walk is listed with Place it: drag its line across it on its photo, end to end (the ring is where you tapped at the house). A wall's length is already its side's, once the walk is round.
2. Tap the corners. Measure it here opens each photo of the walk in turn, with what to tap: on a corner's photo, the corner where it meets the ground and the far end of each wall if you can see it; on a side's, its two corners. Scrivn numbers them from what each photo was taken for. Tap a number to change it. Next photo goes on round.
3. Measure. Measure the house gives each side's length and how sure it is (±). Scrivn then marks more corners, dashed, where the measure puts them. Tap a wrong one to take it away or renumber it. Looks right keeps the rest and measures again.
4. Check these. Only what the photos couldn't show for sure: is that tall glass a window or a door? How far does the garage roof sit under the house's? One tap each. Looks right closes it, and anything left stays as read.
5. The roof check, on Plan & roof. The roof is drawn from the shape and the photos. Press only what is wrong: Gable or Hip at an end, + Porch roof, + Cross gable. Then Looks right. The pitch says assumed, 4/12, until you type it.
6. The report. Each side opens face-on with its photo behind it, for its windows, doors and siding. Exterior report (PDF) on the claim: the four elevations, the roof plan, the photos and every measurement. Stucco trim (surrounds, keystones, columns) is counted apart from the field stucco.

Account is at the top left whenever you're not capturing. You don't need an account to measure or to share a plan.

• Not signed in, it offers Sign in (your Scrivn email and password), Create an account, Pair with a code from Scrivn and Delete an account.
• Accounts are by invitation for now. Create an account says Accounts are by invitation until Scrivn opens sign-up to everyone. If you've been given an account, sign in; to ask for one, write to us at scrivn.ca/contact.
• Signed in, it shows your name and company, your email, your scans this month, and Scans you send go into this account's claims in Scrivn. Sign out stops this phone sending to the account; scans already sent stay there.
• Delete account asks for your password. It deletes your sign-in and details and signs the phone out. If nobody else is in your company's account, its claims, scans and photos are deleted too, and any plan is cancelled. It can't be undone. Scan still works without an account afterwards. You can also delete it at scrivn.ca/account/delete.

Free scans

• A scan is one capture: everything from Start to the next Start, all its rooms and levels.
• It counts once, the first time it leaves the phone: sent to Scrivn or shared. Sending it again, or sharing it after sending it, doesn't count again. A phone with no account isn't counted at all.
• A Scrivn account with no plan has 3 a month. Any Scrivn plan, or the Scan plan, is unlimited.
• While Scan is in testing nothing is refused: scans are counted, and Account says Unlimited scans while Scrivn Scan is in testing (2 scans this month).

If you have a Scrivn account, Scan sends rooms straight into a claim.

1. Sign in once. Account → Sign in, with your Scrivn email and password (Your account and free scans). Or pair instead: in Scrivn, open your Account page and press Pair a phone, then on the phone tap Account → Pair with a code from Scrivn → Scan code and point it at the QR code (or Type code for the eight letters). Until then the Send button reads Sign in.
2. After a capture, press Stop, then Send. Pick the claim (or New claim) and the storey.
3. The rooms go over with their names, ceilings, doors (and their kind), windows, cabinets and fixtures; the wet lines, readings and painted floors and ceilings; every level as its own storey; and the walk's 360° photos for a walk-through capture.
4. Open in Scrivn takes you to the claim's sketch. Scrivn may offer to fill in closets and spaces between rooms that weren't tapped.
5. No signal? Send anyway: it waits on the phone and goes by itself (No signal).

This is the most useful thing you can do as a tester. Every fix so far started with a scan like yours and its log, which is the app's own record of what it saw and decided, tap by tap.

1. Open Review (tap the mini-map) and tap Report a problem at the top right. During a capture, More… → Send this scan to the Scrivn team does the same.
2. Say what went wrong: which room, which wall or corner, what you expected, and the tape measurement if you have one. “Bedroom 2, wall 3 came in 6 in short, tape says 11'2” tells us exactly where to look.
3. Add your name or email if you'd like us to reply. Then Send.

What's sent: the scan's measurements, the app's recent log (this run and any others since the app was opened), your phone's model and Android version, and what you write. No photos. It works with or without a Scrivn account, but it needs an internet connection; if it can't send, it says so and offers Try again.

Something that isn't about a scan (the app crashed, a button doesn't make sense)? Report it the same way; a note with no scan is fine.