Delete your account

For Scrivn and Scrivn Scan: they share one account.

What is deleted

Your sign-in, your name and contact details, and the phones paired to your account. They are deleted at once and can’t be recovered.
If nobody else is in your company’s account: its claims, scans, photos, letterhead and logo, all deleted at once, and any plan cancelled straight away (the time already paid for is not refunded).
If you’re on a team: you leave it. The claims stay with the team, because they belong to the company.
Problem reports you sent from Scrivn Scan while signed in.

Payment records, which Stripe keeps as tax law requires.
A one-way scrambled copy of your email address, so the free trial can’t be claimed again. It can’t be turned back into your address.

On the web: sign in and come back to this page, or open Account and choose Delete account.
In Scrivn Scan: tap Account, then Delete account.
By email: write to privacy@scrivn.ca from the address on the account, and we’ll delete it within 30 days.

You’ll be asked for your password. Forgotten it? Choose a new one first.